I'm a regular customer of wickes Chadwellheath.i have always work going on as I'm in property Bussiness.i wanted to exchange few items which staff member was happy to do.than suddenly a very rude & bad manner gentleman came pointing his finger to me by raising his voleum( what a bad luck for wickes that he is the branch manager 'TONY MATTHEWS ' And what a shame for him he start telling me non stop things without even listening to me what the matters is or what I want .i don't know how he deserve this post where the person even don't know how to speak with customer.( or talk on side ) i haven't said a single word to him as the other staff members & customers were in que. I wish if there was a zero star option.will never recommend this store