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Anonymous
Put a click and collect order in. It accepted payment. Got no confirmation.Tried again. Same thing. Accepted payment. 3rd time accepted but then said not enough stock despite having 1 on the list. Called 0330 and got charged despite Wickes website saying all providers will not charge but to check with provider anyway. YOU WILL BE CHARGED!!! The returns and refunds webpage gives an 0800 number - but then it says on calling this numbers is not only NOT IN USE but it gets a lot of calls. Great information but SO WHAT !!! It gets calls because it is STILL on their useless website. So the store I ordered it delivered to can also not help, so wasted time and petrol there too. Tried over a 3 day period. Their site goes into self protect mode and comes up with a 404 error then a 500 error then just not available as your IP address goes on the "naughty list". As with many suppliers - no better than they want to be.
7 years ago
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Wickes has a 1.5 average rating from 1,703 reviews

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