I've been ordering material online from Wickes for many years but lately they turn up with many items missing. You then have to chase this yourself, repeatedly - a process that can take many weeks to resolve. The customer service department just pass the buck and tell you to phone the relevant depot yourself without taking ownership of the problem. While the prices on some items may seem competitive, once you factor in the time and stress of orders not being satisfied in full you will regret not having gone elsewhere. I made the mistake of thinking it was a bad patch but even months later the orders are still not being satisfied. 'In stock' and timed deliveries mean nothing if the delivery doesn't turn up on the day.