Bath, curved glass shower screen and bath legs were on special offer at our local store, all stacked together and shower screen and legs boxed, so my son bought them as he is moving into a starter home. Delivery charge of £30 extra. Delivery date and time agreed but despite my son taking time off work they didn't turn up. It turned out Wickes cancelled the delivery but forgot to tell my son! Arranged another delivery date and they did turn up. One day later my son, after unpacking the legs, discovered that they were for a shower. Nothing on the box to signify that the legs did not go with the bath. Now the tricky bit. Went back to the store and after some discussions with store staff eventually talked to the manager. He gave a refund for the legs but not for the other two items. What!!!! Of what use would a bath be without the support legs? He scoured other stores but could not find any and they could not find the items on their stock list either. I stated quite forcefully that we would not leave the store without a full refund. After a while, by luck or by a phone call from the store, the operations manager came down and we were initially asked to deliver the bath and screen before we had the refund. What!!! After more discussion my son received a full refund for the bath and screen. This took up more than 2 hours of our time. Extremely disappointed.