We purchased a new kitchen and utility room from Wickes approx. 6-7 years ago. Around 3 years ago the gloss laminate began to detach from the cabinet door. I contacted customer services that asked me to send in photographs which I did. They then blamed the issue on moisture and that it was a batch fault. Eventually, they replaced two of the affected door. A year or two later, the same thing occurred on other doors and yet again I had to jump through the same hoops only for Wickes to argue that black is white. Eventually, they sent replacements. Skip now to 2017 and my pan drawers are starting to de-laminate and although I have provided the exact same information and they should be able to see previous correspondence, they are now refusing to replace the faulty items. The customer service contact that I had to deal with was ambivalent. The person that I spoke with on the telephone insisted that ‘he go with his colleagues judgement', talked over me, refused to put me through to a supervisor and was reluctant to give me a name and address so I could write to complain!! If my experience is anything to go by – you will have to replace your kitchen every 6-7 years!!!. Utterly disgusted with Wickes – never again!