The bi-fold door which I ordered online came damaged! (Badly scratched) I am never home in the week and they won’t pick it up over the weekend. Was told to bring it to nearest wickes store which is a kitchen showroom and was told that they won’t take it!! Even though customer service said it was fine to take it to that particular store! Rang again and once I realised I will not get this sorted wanted to put in a complaint which the customer service advisor did not let me do! Because they can pick it up in the week between 8am-6pm.. the exact times that I’m at work every week day!!! I am furious as I’ve wasted £80!! Never buying from them again!!