Two and a half years ago we had a very old bathroom removed and a new one supplied and fitted by Wickes. It was supposed to be our dream bathroom. Instead it has become our nightmare bathroom.
So far we have had the shower leak three times into the ceiling below, the sealant does not last because they built a partition wall and it's not up to the job, it moves, so the tiles lose grip with the sealant. We have to re-seal it ourselves every so often now to stop the leaks. The shower door fall off it's hinges and break into millions of bits, the toilet cistern fitted so badly it leaked whenever you flushed it. A large leak from under the toilet which went on for two years and climaxed in our dining room ceiling falling down. The sink tap break in half (they did replace that free of charge). And just the other week our light fitting failed. They supplied and installed that too.
We did complain to them. But they explained their bathrooms are only guaranteed for two years. Really if we had know that their bathrooms are ONLY DESIGNED TO LAST TWO we wouldn't have used them.
There is nothing in our bathroom that has not failed now, except the heated towel rail and we bought that ourselves as they 'forgot to order it'.
Really really really do not recommend.
6 years ago
Wickes has a
1.5
average rating
from
1,703
reviews
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