Shame I had to give 1 star. We are having an awful experience. Once they have your order they don't give a stuff! We are trying to order a 500 base unit and wall panel that didn't come on our order. It's like trying to pull teeth! Trying to get hold of a kitchen designer is nigh impossible. We have been told for the last two days that so and so will order it and call you when it's done. They don't call so you call them. No it's not been ordered yet, so and so is in a meeting they will do it when they are finished and call you. No call no order. Round and round the garden. Can I speak to the store manager? No they don't have one. Oh my God! Don't buy a Wickes kitchen! Our fitter is about to come to a standstill and has to be finished in 3 days. Oh, OH and the cookers they supply don't come with a heat protector pack! So when you go to put your oven in you have to search the Internet for one of those or risk your new oak worktop and new base units burning! B&Q kitchens come with a pack..I know I've had one. And don't bother calling customer services, they are clueless too. No idea madam if they should come with one. Call Zanussi customer services. Called them on number given, number doesn't exist! Nice one mate. I really could thump someone. Oh, Oh and don't have a Wickes fitter! They cost three times more than your average kitchen fitter! We cancelled ours and good, because he was very rude to my hubby when questioned about the prices for "specialist works' he was trying to charge us for. Hubby said he wasn't going to pay it. Daylight robbery. Awful, Awful people. Worst customer service ever.