I recently spend over £10'000 with Wickes on a kitchen & small Bathroom and the full process from design to install was a complete joke. The bathroom was measured incorrectly so the items ordered did not actually fit the room leaving us for a full week with no bathroom in a house with no other bathroom facilities. The tiles we were supplied all came from different batches so were all different shades and looks like a patchwork quilt. Because the items didn't fit we now have a L shaped corner unit in the centre of the bathroom. Our kitchen experience was far worse, we were 3 days into a 4 day fit and on the final day the Wickes fitter just didn't turn up leaving us with an unfinished kitchen, no utility or worktops. He eventually got back to us at 14:00 to advise he was on another job! We had a tiller and flooring booked to be fitted on the weekend which all needed to be cancelled. The Management have been a joke - Even after raising a formal complaint. I'm currently dealing with a guy called Burhan from the customer relations team who basically just wants me off the phone, doesn't listen and talks over me any time I try to raise a point. I have 3 children 1 of which is disabled and this has caused a huge amount of problems for us throughout and Wickes just don't care! So far they have offered me nothing other than covering half of some of the extra charges we got from tradesmen and I genuinely don't feel like they actually care so my advice would be to book with a company that is reputable no the cheapest! The worst thing is all of our stuff is on credit so we will be paying for 4 years for our scratched work surfaces, miss matched tiles and horrible memories. Using Wickes was the biggest mistake I have ever made and I will regret it until I can replace the mess they have left in my house!