Mis sold a service. Was advised they would survey a bathroom. They didn't. Paid for their "dry Fit" (£3000) and was advised there would be a few extras for additional pipework etc... Their approved fitter /installer said extras would be £300 to £400. Installers final bill was £2800 ! Spoke to the installer and asked how much of the £3000 dry fit he received. he confirmed £1000 but this was based on commission for the size of the sale of the suite. Wickes have charged £3000 for an installation and only paid £1000 to the fitter and retained £2000. I complained about this to Wickes and they said to raise it with the furniture ombudsman and that their fitter still needed paying before they would pass off the work and provide a guarantee. The DRY FIT is an absolute con.