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Anonymous
Had a kitchen fitted a few years ago .Wasnt happy noticed soon after that water was dripping onto the doors from the sink and cracked the the top part of the doors. Took some photos in to Wrexham store but they said they couldn't see the cracks so they asked me to take more pictures of the cracked doors So I took more photos and a member of staff copied the pictures off my phone as the kitchen manager wasn't there I was told these photos weren't proof enough either. Left it a few more months a new store manager had taken over I spoke to him regarding the matter and also reported that the top of my storage unit had not been attached properly he ignored my request to come and view the problems as he was very busy. I have no further dealings with Wickes and will never go to the store again.
5 years ago
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Wickes has a 1.5 average rating from 1,702 reviews

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