Login
Start Free Trial Are you a business?? Click Here
Andrea Scalese
Please AVOID Wickes Crewe!!! Had my bathroom refurbished and paid 4500 pound to have just problems with it!!! Following the installation I’ve had a boiler break down been few days with no hot water, I’ve had a leak from the main stopcock which caused a flood on the kitchen still leaking after 9 months asked to pay to have it fixed! I’ve also had to put an emergency call through united utilities and the fitter did not attend to solve the problem he attended just after a complaint to Wickes, initially he did not answer to my phone calls and voicemails knowing the issue with the stopcock. I’ve had a banging noise after he changed another stopcock next to the broken one??? Why he has changed a stopcock with no needs??? Why he has not used it from the beginning??? The fitter and his manager stated my house is too old for this having the banging noise. I’ve fixed the banging noise without any knowledge, just draining the system and filling it again. I payed for a hidden cupboard door which nearly fallen off because done with no skills and removed from the fitter’s manager after my compliant. Another cupboard door has been made, mirrored using 3 pieces of chipboard horrible to see, with too much gaps on the sides, again made with no skills at all. One of the hinges has already come off as I said when saw it, also the latch is already not working, replaced on my own. At least but not last I have had a leak from the toilet which went through the ceiling causing the lining paper to peel off and showing signs of damp. The paper has been replaced with a different type and not painted because the installer did not have the paint for it. I have complained to the Ombudsman and they agreed with Wickes JUST 120 pound!!!!!!!! Also few weeks ago I’ve noticed the sink side has blown up and cracked... after all of this would you chose Wickes???
5 years ago
Read Wickes Reviews
Wickes has a 1.5 average rating from 1,702 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial