Order not received on first delivery, had to phone and give a lost of what was missing (30+ items) as Wickes did not know, second delivery still had two items missing.
UPDATE: 27.03.19 DO NOT EVER ORDER FROM WICKES
After numerous attempts at delivering missing items, replacing faulty parts my order was eventually completed 7 weeks after the initial date. Wickes kept promising compensation and have offered £260. I estimate my total costs at £1000 but they refuse to consider a higher offer, citing the 'Furniture Ombudsman' guidelines. Never mind the moral obligation to provide goods as promised and paid for. They now say not to book a kitchen fitter until the complete order has been received and checked, despite the salesman recommending allowing a week after delivery date (the first date that is) and apparently this is in their terms and conditions.
5 years ago
Wickes has a
1.5
average rating
from
1,702
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.