The first time I bought from wickes, I went into the warrington store and ordered doors. Delivery came on time and i had no problems ... the second time i ordered online as i needed smaller doors that weren't in store. One door (which was from warrington) arrived perfectly but the other was a no show. I ordered and paid for delivery for Thursday and they sent an email saying they posted a card. This was a lie as I have cameras to prove they did not show up! I have been ringing everyday since and rearranging delivery for the following day and everyday it has not shown. It is now Monday (4 days of no shows) and still no door and all the manager can do is apologise, well that doesn't get me my product that I have paid next day delivery for and not even attempted to be delivered does it ? The women i spoke to today on the phone huffed and puffed at everything i said she was not well mannered and had a cant be bothered, I don't care attitude. I also got told I will receive a refund for my delivery which I still have not received.  Positive note: warrington store was helpful and perfect service and some of the customer services team that I have contacted on the phone were very polite.