Terrible terrible terrible. They failed to deliver a bag of sand, failed to deliver it again, and after more than twenty phone calls to customer service and the Trowbridge store direct their only response is that they will give a refund. No consideration of recompense or remedy despite their failure causing my slab laying project to slip by more than a week. Wickes had been unhelpful in the extreme and their ineptitude to deliver one bag of sand has been breathtaking. I will never enter a Wickes store again and would encourage everyone to shop elsewhere unless you want shoddy and indifferent customer service.