Awful service from Wickes, ordered our kitchen only to have several doors damaged delivery was terrible as they stacked the units against the wall causing some items to bow. After several calls managed to get some units replaced, then came the real nightmare of the worktop, template was organised for one date so booked day off work for them not to turn up, Wickes said was an error so was rearranged. Worktop was installed less than an hour upon inspection found top in need of a clean, fitters said not to touch due to the silicon being wet and would be ruined if it was clean and leave for 24hours. Next day we cleaned the surface to find a circular mark and several marks on the worktop not what we was expecting so after several emails and phone calls and chasing the customer service team is a joke at first they said they would inspect the worktop for then change their mind and state there is no fault with the worktop and that they will not pursue with our claim?
5 years ago
Wickes has a
1.5
average rating
from
1,702
reviews
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