Delivery of our kitchen was Oct 18 and the last door was fitted in Jun 19. It took 13 attempts to deliver a larder door that wasn't damaged. The breakfast bar didn't arrive and I had to source my own replacement. Other doors were missing and damaged. The very helpful sales lady didn't want to know us once we took delivery. We complained but continued to be sent further damaged doors. They sent fitters to collect the doors from store and bring them to us to fit. The doors were damaged when they arrived. The fitters said this was a regular occurance. The fitters then left all their rubbish behind for us to dispose of. No one at Wickes would give me the CEO's email address so I found it myself an wrote a letter asking for help (simon.king@wickes.co.uk). Mr Simon King passed my letter to a member of his team who promised to investigate and get in touch in three days. A week later I was still waiting so I called and spoke to the very inexperienced customer service assistant who had emailed me. He effectively said my complaint was at the bottom of his list of over 40 others and he couldn't take action while he was talking to me on the phone. He obviously had not investigated my complaint or even fully read my letter and sounded like he didn't give two hoots. He promised an email an hour later but it didn't arrive. In the meantime I spoke to a Wickes fitter myself and asked him to inspect the next door before he brought it from store. So the last door has now been fitted. It has been stressful, time consuming, frustrating beyond belief, I had to take time off work and get a lump in my throat every time I think about having to deal with Wickes. No one at Wickes took responsibility for my complaints at any stage. Not even the CEO. Wickes Kitchen buyer BEWARE! I wouldn't wish this experience on anyone.