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Anonymous
Shocking service , was assured on Sunday by wicke s Chorley branch our off the shelf kitchen would arrive tuesday . Text sent Tuesday saying order arriving 12pm -6pm 6 15 three items arrived. After several phone calls the next day as to where the rest of our kitchen was we were told once the order has been sent it’s not they re responsibility any more . After taking the day off work having a kitchen fitter due the next day with no communication to say our order wouldn’t be arriving we were then told to look at terms & conditions where it states if they say an order would come on a day it may not .None of this pointed out at the time we were assured our order would come .Then to add insult to injury we were offered £15.00 compensation.What a joke
5 years ago
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Wickes has a 1.5 average rating from 1,702 reviews

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