I dealt with the Brighton branch.The designer was ok and 'designed' my small kitchen,although he neglected to tell me he hadn't ordered the hob I chose,so I purchase one elsewhere as the fitters needed it.I had many complaints concerning the fitters,who left me for over a week with no kitchen indoors,they left it all outside the back door and left.I had to move the washing machine and cabinets for my own safety.Their excuse was the plasterer had personal problems.After the week was up,they returned and didn't like the fact I was understandably annoyed,and made it quite obvious by their rudeness.One of them had a friend onsite,was just hung around,I had no idea who he was.I asked that it didn't happen again and was told that he "was just waiting for me,he's not going to nick anything"I pointed out the deep gash they had made in the old vinyl floor,my answer was,"Well you're getting a new one" I pointed out that that was true,but not planning on it just yet,but it looked like I'd have to. I just wanted these guys off my property,and felt worn down and really disappointed by the time they said they'd finished.I paid them and they told me that the electrics would be inspected within 2 weeks. There were several pieces of shoddy and poor workmanship,which I complained to head office about,I had to get the ceiling replasterd,some of the walls,and an independent fitter,who Wicke's employ just to fix their contractors mess.He was brilliant and rewired and replaced a broken socket,which was from my old kitchen and placed in a cupboard where perhaps it was assumed I wouldn't notice,attached facia strip to a strip of bare wood underneath the oven,adjusted the kick boards which didn't fit before I had the new floor,and a few other jobs. I found Wicke's customer services to be most unhelpful,and the final Electrician's check which was going to be within a couple of weeks,took 4 months to happen,and this was after requests from myself. On a positive note,the payment for a carousel for the interior of a cupboard,which I specifically didn't order,was refunded eventually.