Total nightmare, designer did not listen to us from the onset. She did what she felt was right without knowing us or our preferences. We had to argue for what we needed and wanted. We paid cash for our kitchen, first mistake we had no come back. We had to delay installation as a family member was unwell. Harassed by wickes to have it fitted. Fitter was rude and moaning about everything. We where informed that the cost was the total cost we had to pay the fitter for extras we wanted. Found out that was a lie. We had to pay for the false ceiling for the lights which we asked was included in the price. We paid for parts not needed as the stupid planner: designer decided she didn’t wanted to remove items she wanted us to have and we didn’t want. So these are stuck in our house, wickes won’t take them back. Now the cooker I told the designer I did not want a black one she put a black one in and said she would change it and get back in touch. Well she ordered the black one. I said no do not deliver a black one we didn’t want it. Kitchen was nearly finished and no cooker, luckily I had the funds to find my own while waiting for a refund. One that matched the kitchen even the gutters where impressed 24hr delivery. Would take wickes 2 months to have another delivered. No compensation , spent lots of money on telephone calls to customer services. Wrong sink also. Total nightmare stress levels high , I now hate the kitchen I want it out.