Really awful service and installation. Once you're sold the kitchen, no one is interested. We've opted for the installation service and it has turned out to be our worse nightmare. The sink leaks, a cupboard top has cracked and broken, the front of the sink unit has fallen off, none of the units are level, the gas range cooker is lower at the front than the back, we have no work tops and are left with huge gaps at the bottoms of our cupboards. Spent hours trying to get customer installation services to sort problems and get a fitter to come and actually finish the kitchen but no one sorts anything, no one rings back. Really is so stressful and upsetting that we can be treated so badly. Going to trading standards and furniture Ombudsman now. Funny how wicks can send us information about our first payment for our finished kitchen though??🤔
5 years ago
Wickes has a
1.5
average rating
from
1,702
reviews
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