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Neil Jones
utterly Disatisfied Wickes was always my preferred shop for all my home projects. i have fitted a full bathroom,laminates,tiles,upgraded radiators,paint ect,and my last purchase was a full orlando cream kitchen,which is to be professionally fitted in oct.so is all boxed in my front room.one item being the 150mm wine rack,i decided to save the fitter time that i would assemble the wine rack ready,and discovered that the side panel of the wine rack was pitted,[see photo] i contacted wickes and explained that it is obviously a fault caused at the manufacturing stage,and could they please replace side panel.well the reply shocked me.as i had assembled the item it was not returnable i understand that if the fault was caused during assembly well fair enough, BUT as you can see by photos it is quite obviously a fault at manufacture,i am afraid this attitude from a massive supplier like wickes shocked me,and they will NOT be getting anymore Business from myself, oh i must add all they could offer was a gift card to the value of £13.i have now have to spoil my showcase kitchen with a faulty product.Wickes i an utterly disappointed.
5 years ago
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Wickes has a 1.5 average rating from 1,702 reviews

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