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Abandoned Customer
WICKES LEFT US WITHOUT A TOILET FOR 4 DAYS - and the bathroom is still an empty shell. They abandoned the job after we made a complaint about their installers unprofessional and inconsiderate behaviour. They packed up their tools and left us with a broken toilet - broken by their incompetent installers - and a bare shell of a bathroom. We are having to rely on friends and family to use their showers. It has been a week now and we are still in this mess. They even left us without a DOOR on the bathroom - we've had to put a bedsheet up for privacy! I would have expected this kind of behaviour from a cowboy builder, not a national brand like Wickes. PLEASE SAVE YOURSELVES A NIGHTMARE AND DON'T EVER USE WICKES!!!!!!
5 years ago
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Wickes has a 1.5 average rating from 1,702 reviews

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Alice, Customer Support

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