We had nothing but problems with this company. We installed a new bathroom last year. Starting with the designer, that wasn't very interested in her job nor giving us any advice, then the builders that were doing everything to increase the estimated quote as much as possible (by hundreds or even thousands of pounds!) and missing parts that extended the bathroom installation for few weeks. The bathroom was finally installed and working. A month ago the toilet cistern broke down. I believed it was still on warranty and called Wickes to fix it. They said no problem, it will be done in couple of days. They sent me a new cistern and went all quiet on me. I call them every second day and they keep saying, that they are looking for a plumber to fix it. They are looking for almost a month now, my only toilet is not working, I have to use a bucket to flush it. Today they told me that my warranty expired and they will fix it as a gesture of good will, but I am welcome to find a plumber and pay for it myself. Never again I will buy anything from them, not a single screw.