Ordered flooring from Wickes and arranged delivery date. Took day off work and had joined working on lifting current wooden floor at a cost. No delivery. Lied to numerous times saying it was on its way. They then said it would be Saturday.....again lied constantly throughout the day to find out there courier doesn’t deliver Saturday. I asked to drive to a store that had the floor at my cost to collect an alternative....:nope you can’t do that. They can’t refund as its on a lorry somewhere. Am absolutely gobsmacked how they think it’s acceptable to tell lies and not be honest. Another day required off work waiting. In the meantime I have two kids running around on crappy old floor boards getting splinters in their feet. They do not give a shxt. I will never buy from Wickes again and purchase at your peril. This is not my first incident with them as they dropped paint all over my drive in summer and refused to clean it!