On reading these reviews I’m so glad the bored “designer” lied to us and went cold on us before we spent any money. We enquired about a whole new bathroom in store and happened to speak with the designer first. He wasn’t professional from the start and tried to palm us off on a colleague. When he realised he’d have to deal with us he rushed it through as quickly as possible, making assumptions that we wanted it to be “as cheap as chips” which wasn’t the case. He advised us of a sale on bathrooms offering 15% off - great. Came out to measure and arranged a design appointment for the end of the week. Then rang to cancel the appointment because he’d double booked - read got a more expensive job in his eyes despite us not actually agreeing a figure. He then lied and told us the sale hadn’t started yet when in fact it’s almost finished. Still yet to receive a callback from him to rearrange. Not that we’re interested now anyway. Cowboy certainly springs to mind!