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Anon
Wickes charged us £18,000 for a fairly standard kitchen and a further £6,000 for a Bathroom. This is because they charge you the price and then the fitters charge you a second price. In our case the installment fee charged by Wickes was nearly £3000, but that was without the fitters charging massive fees for anything they did. The fitters added a further £4000 to the bill for basically laying a floor, a bit of skimming of the plasterwork and a few electricals and plaumbing. The same happened in respect of the bathroom. There is no estimate, these fitters just turn up and charge what they like. The kitchen is just average size, and the units are bog-standard Wickes kitchen units and the kitchen and bathroom were not in a bad state of repair, indeed the kitchen we previously had was better than the Wickes one. As for the appliances they were the cheapest you could possible buy. The sink had to be replaced after a year, and is cheap and nasty metal that scratches really easily. We also had trouble with deliveries, and my Dad who is a care for my mum who has Alzheimers even asked Wickes if they could not deliver early in the morning, as he often is extremely tired and is often uop at night with my mum. This was a big mistake as virtually every delivery after that was at 7am on the dot, except one delivery that they ran g to say was being delivered but never turned up, despite my parents waiting in for days. In the end the Wickes driver claimed my parents weren't in, which was a lie. The workman also just turn up at 7am, which is often difficult for the elderly and those with heath problems. However the final insult was having to go to the Wickes store numerous times to try and get the VAT back. My mum is now in a wheelchair and it was difficult enough, but was made more difficult by the disgusting attitude of the Wickes staff who realy were not interested. In the end we managed to get some of the VAT back but this was only after numerous trips and phone calls. My advice would be to avoid Wickes at all cost, and to make sure that everything is properly costed up front, so you don't get a massive over inflated bill for extra work. Personally I would not even step foot in Wicked ever again in my life.
4 years ago
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Wickes has a 1.5 average rating from 1,702 reviews

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