Crawley wickes store are a joke. It has taken 11 weeks to finally finish my kitchen. What compensation did they offer? £175.
There is nothing professional about the service. Wrong plans, wrong items sent and delays. A leaking sink for several weeks which has just been resolved.
Stay away from these cowboys. Wickes, the installers don’t care about the customer just the money they can get out of you.
They blame things on snagging which are clearly design faults. Measurements were incorrect so we could not fit the fridge freezer. They put a door on back to front because apparently the boiler was too big. Clearly a design issue?
Needless to say this saga has continued for 11 weeks. I suffer from multiple sclerosis and this whole affair has been very stressful. All wickes can say is we are sorry you are disappointed, we are sorry you are not happy with the service.
You read other reviews and you see the same standard reply. We are sorry.
Please just do not use wickes. They are not professional, they do not care about the customer. They do care about how much money they can get out of you. I have had enough of wickes. Stay well clear.
5 years ago
Wickes has a
1.5
average rating
from
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