Do not use Wickes for fitted kitchens. The fitters are often builders who have accounts with them. I know of two who were approached by them. Before I knew this I had a kitchen fitted by Wickes. A disaster. One fitter to fit kitchen and lay tiled floor. Not an actual floor tiler. In the end I had to get my own tiler to lay it. When things go wrong Wickes say that's between you and the fitter, nothing to do with us. Do not think you will get any help from the ombudsman. As Wickes pay their wages they cannot be unbiased as I found out. My Advice do not use Wickes.