Called in to Oldham store today to chose and purchase a bathroom. Met by someone who looked both of us up and down,we were casually dressed in jeans,informed us the bathroom would be around four and a half thousand pounds to five,I think expecting we would be shocked,not unexpected as we had looked around and priced up. A typical case of don't judge books by covers. We left and purchased on the same day from another store where service was excellent. After we had left the store I telephoned to speak with a manager to complain and was told none was available.