Absolutely shocking customer service from Wickes. They mis sold me a work top leading me to believe it was something its not, and did not tell me anything or provide me with any information about its high level of care. I was lead to believe pre Xmas I was going to be given options to resolve and over come my issues and now they have completely back tracked. They have admitted their designer can't remember the conversation, which actually means he can and knows he has done wrong. This was from the Brentwood store so avoid at all costs. I am shocked and appalled that they can take customers money, call them liars and totally disregard what is a very stressful and costly situation. I am so upset and angry how I have been treated, they had plenty of opportunities to over come this and I have had nothing but disgusting service. Bad Bad times Wickes you can do better than this!