Kitchen parts were delivered but some were damaged, they said I had to return them to store myself.
On returning they say wait for a month for a refund?!
The company they use for worktops came out and fitted, had to come back again, lots of being messed around trying to get it sorted and was promised they would use the leftover pieces to make a windowsill for me instead which to this day is still leaning in my living room because it’s not cut the right size and the company refused to come back and put it to the right size which were supposed to be the compensation for the original mess up unless I was to pay about £150 for the job of someone chopping the end of a piece of quartz worktop and glueing it. Ridiculous.
They have absolutely no interest in customer service once I’ve got your money they do not care. There is an entire Facebook group I urge you to check in to dedicated to people trying to get their work finished after this company has fraudulently signed off work as complete so that they can get the finance company to pay them it’s absolutely ridiculous and I shall see them going into administration very soon if they aren’t careful unfortunately that will leave a lot of customers in an even worse position than they find themselves in now.There is an entire Facebook group I urge you to check in to dedicated to people trying to get their work finished after this company has fraudulently signed off work as complete so that they can get the finance company to pay them it’s absolutely ridiculous and I shall see them going into administration very soon if they aren’t careful unfortunately that will leave a lot of customers in an even worse position than they find themselves in now.
They hire outside teams for the cheapest amounts to install kitchens for two or three times the cost that it should be and have no interest in whether the job is done well. Pretty much all of the stock comes from benchmarx anyway which means you could get an independent builder to do exactly that job without the additional pricetag and with someone actually giving a damn.
4 years ago
Wickes has a
1.5
average rating
from
1,702
reviews
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