Absolutely DIABOLICAL customer service! This is NOT the first time I've been totally stitched up by Wickes and left high and dry and unable to get on with a job. I'm now left out of pocket whilst they attempt poorly, to get my money from their obviously USELESS and incapable supplier. Which just isn't good enough when I can't afford to buy the mateirals elsewhere til they give me my money back. I'm the 21st century it does NOT take days and days to give someone a full refund for failed delivery or supply of goods. I'm now facing leaving my customer up sh*t creek and, I now stand to lose out on nearly £1000 in income because they (rightly so) don't want to be waiting another week. Seeing as I was meant to have the materials last week! I hate letting people down, and now Wickes is making me look like I'm as incompetent and rubbish at customer care as they are. Frankly angry. And if my money is not returned to my account by this Thursday, I'll be aure to go to trading standards and also take legal action both for theft of my money, and for loss of earnings too.