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Clare
How I wish I had read these reviews before I opted for a Wicks kitchen! People please beware! You do have to add extra for plumbing and electrician I also had to pay an extra £100 as the original plan overlooked a cupboard was slap bang on top of a telephone box on the wall. My installer was amazing but afterwards bits of the edging on the work top flaked off. I was told it was due to heavy impact? It wasn’t it just flaked off! A mend was done but it looked bad., a further bit flaked off, then I was told out of a ‘gesture of good will’ they would replace the top BUT I would have to incur the cost of the installation which would involve the sink, oven and tiles being involved, running into £100’s. all that needed replacing was the edging. My kitchen I may add was fitted 19th December 2019 so very new for this fault to occur. I was told the 10 year warranty does NOT cover this?! I bought this kitchen with money my late parents left me, I am 61, on my own and have been left to feel helpless and let down by Wicks and a product they indorse and happily sell to unassuming customers and for not giving the true picture of what they promote.
4 years ago
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Wickes has a 1.5 average rating from 1,702 reviews

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