I ordered a kitchen from Wickes in September 2019 and what a mistake that turned out to be. Planned fitting date was the 2nd December and the kitchen was to be delivered the 28th November. It first started to go wrong when the fitter called on the 24th to ask if it was ok if he came on the 3rd to start as he had been asked by Wickes to finish another fitters work, no big deal so I agreed, 28th November arrived and the drivers arrived and could not deliver the kitchen but the truck was too big, even though they had been told that I lived down a narrow lane. Drivers disappeared and four hours later I received a call to arrange another delivery date. I agreed on the 2nd December, the day before installation. By 1600 hours on the 2nd no sign of the delivery so I drove to Wickes in Salisbury to try to sort it. The lady calls Northampton to be told the delivery was never authorised by the unit manager. Fortunately the store manager was there and after a lengthy conversation with the warehouse he got agreement that my kitchen would be delivered on the 3rd. Lo and behold the fitter followed by the units arrived on the 3rd...why was I worried??? Two days followed with no issues to report..then on the third day a text from the fitter to say his van had broken down so could not get here, he finally arrived the following afternoon, came back on the Saturday to do what he could. At the end of the day he could not finish due to a shortage of units as well as damaged doors. As we were getting close to Christmas he convinced me to sign his docket to say he had finished otherwise Wickes would not pay him and he wanted to take his son away for Christmas but promised me he would be back to finish after the holiday season. What a fool I was in the end I had to go through the manager at Wickes to get it finished, it was not the original fitter as he was too scared to come and see me. Anyway the upshot is that none of the work tops were stuck down as they should have been and so the second fitter had to re glue as many as he could get to, as well as finish off the original work. Well I thought that was it until I had a plumber around to fit a new radiator and when he went to drain the system he found that the earth for the house had been left unconnected. This being the final straw I messaged Wickes customer service and they responded quickly. The work was finished. All I would say is please do not use Wickes as there are far better companies out there. If you feel the need to use them because their prices suit your pocket just think again. For people in The Salisbury area use other companies. If you cannot go elsewhere then do not use their fitters and in particular PB Carpentry because his workmanship and Integrity are poor.