Just collected 2 items from the Newport Branch-click and collect. was greeted by a very rude lady aged between 55/65,whos openning words were-These are a non essential item you know ! So what evidence did she have to support this ! None, Please keep you unfounded opinions to yourself you awful creature, a good morning would have done,Please book her on a Customer Care Course as she badly needs it ! I wonder how many customers she loses ? Wicks were happy to process my order and take my money-To be greated like that,Please let me know her days Off, so i can shop there.