I used click and collect at sutton in ashfield to get 1 item we needed asap, and 6 and half hours later still did not get it, we waited in the car park with a few other customers who also didn’t get there orders. some people was getting there’s before me and i ordered way before them. I rang up several times from wickes car park and spoke to the manager, she was very rude and disrespectful, they are closed sunday so would not get anyway till monday after waiting all day saturday what a joke this company is with NO customer service whatsoever. we will have to go elsewhere sunday to finish our job off. One very disappointed customer who will not be returning only for a refund when i finally get a text to say it’s ready.