Rarely have I had to deal with such a bunch of incompetent half wits. I received notification that my order was ready to collect, so I went to pick it up. I was behind a guy in the queue who they were trying give the wrong parts to, so I had to wait 20 minutes while they sorted this out. My turn came. My order wasn't ready, I had to wait 15 minutes for it to be picked - just 5 items. The smaller pieces of my order were given to me in a bag, which I took home without checking. When I got home I found one item was missing. Back to the shop. When I started to work I found that a clip was missing from one component. Back to the store. Next I found a seal missing from another component. Back to the store. It was very clear that I was considered a nuisance for coming back with all these faults. No apology. They simply could not have cared less. Unfortunately I had to place another order so that I could get exactly matching parts. It took 3 days before I got a notification that my order was ready to collect. Guess what? It wasn't ready. In fact, nobody's order in the entire queue was actually ready, so we all had to wait for everyone's orders to be picked. No apology.