I telephoned Wickes in Wakefield this morning to ask how I could purchase a Hozelock Compact 2 in 1, a Hozelock Sprinkler and a Hozelock multi spray head. I asked because I am 73 and I am classed as extremely vulnerable and so did not wish to enter the store. The woman on the phone said that Wickes staff were vulnerable as well (fair point) and if I wanted it I would have to go in store and get it or I could Click & Collect. I went on line, checked availability, put the items in my basket, selected click and collect then a banner came up to say that click & collect wasn't available at this store. I repeated the process again for the Barnsley store and the same banner appeared. I telephoned Wakefield again and spoke to the same woman who frankly couldn't have cared less. I rang my son in law who said that he would go to Wakefield and get these items for me, about 20 minutes after leaving me he phoned to say that staff told him that the Compact 2 in 1 hose reel was not in stock. I told him that their website showed 4 in stock a hour earlier and when I checked again then it still showed 4 in stock. My son in law found another member of staff who he said just wasn't bothered at all. He left Wickes and went to Argos where he got me everything that I wanted, in future Wickes gets a wide berth from me.