I wanted to do a garden project during lockdown but didnt have enough paint left so ordered some more from wickes for delivery which would take 3 weeks due to the current situation - started my project and then waited patiently for the rest of my paint to arrive - less that 12 hours before delivery was due I got a call to say they didnt have most of my order despite already taking my money for it 3 weeks previous (surely they knew then they couldnt complete my order - or they should have put it aside ready) - so I am left with a half finished job and no paint available to even finish it completely - I cant get the same colour elsewhere so have no choice but to start the whole thing again in a different colour - what a waste of time and money - worse still they told me it will take over a week to get a refund on this so am really not happy at all - the customer service was awful and Im really angry about this especially as they then had the cheek to charge me postage deducted from my refund for the 1 out of 10 items they could deliver - def wouldnt ever use wickes again thats for sure - was my first time shopping at wickes and will def be my last - If I go back online and add it to my basket again it still says its available so another customer could end up disappointed and out of pocket too.