Have now ordered click and collect at the warrington store on two occasions. Both exactly the same result. After ordering I received an email confirmation. The web site says should be processed in about 8 hours barring sundays. Over 3 days later still no contact to say my order was ready. After contacting the helpline waiting and waiting then used the live text who did reply with 3 auto replies with nothing to do with my question. Phoned the store cut off 3 times and no answer twice. Eventually went well out of the way to the store who did eventually supply the goods. Wickes communication is non existing and I will never use them again. I understand it is a busy time but don't state you have a click and collect system when it does not work. When I arrived home 2 hours later I recieved a mail to state my collection was ready. What a joke.