Shocking experience. I placed two orders for both my bathroom and kitchen. You would think they would consider me a valuable customer! There was a problem with the bathroom tiles which were hugely varied in colour. The tiles were eventually replaced some four months later but now they are refusing to take the old tiles away even though I had paid for the waste to be collected. Admittedly, this was the second lot of tiles but even so, hardly my fault their tiles are all different colours. Customer service is shocking and they do not value your custom at all. Would never ever shop there again.