Do not use this shambles of a company if you're desperate for materials. If I could give 0 stars, I would. I totally understand that we are currently in unprecedented times but that doe not excuse Wickes unprecedentedly bad ordering policy. Made bulk order on 11th May, next available delivery (2nd June) which, under the current circumstances I accept. Money taken out straight away and all items in stock. Recieved a call day before deliver (3 weeks after initial order) to say one of the items, which just happened to be the most important, was out of stock. When I spoke to representative, I was told that they don't reserve stock once you pay for it but instead wait until the day before delivery (in this case 3 weeks later) to pick your items (if they are still in stock)! What a ridiculous policy. To add insult to injury, I was told that I would have to wait 9 days for a refund! I can understand this if it were an unwanted or damaged item that I was returning but not for something I've already waited more than 3 weeks for only to find, the day before, that I won't be getting it! Shambles of a company! Please avoid!!!!