Ordered £258 of goods on 17th May, earliest delivery 6th June, got text day before saying slot was 07.. -18.00. Was all ready from 7.00 and stayed by phone waiting for delivery and nothing, no text to say if coming, and gave up at 20.00. Rang Customer service 10.00 next day to get told wait time is 30 mins. That changed to over 30 mins, and after 48 mins I gave up. Tried 30 times since but number engaged. Wasted whole day off work, job now totally delayed and local store now has no stock. Totally despairing and can't wait for Amazon to supply building materials so they are all totally screwed. Judging by other comments, getting money back will be a nightmare. I can cope with problems but NOT no information and NOT no way of contacting them. CEO is David Wood according to their call waiting Blarney, he is obviously made of the appropriate material and completely inert. Detest the management that cannot manage.
4 years ago
Wickes has a
1.5
average rating
from
1,707
reviews
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