Appalled by the lack of professionalism. I made multiple click and collect orders yesterday and advised it should take 4hrs. 6hrs later and 3 of the 4 were ready to collect. I figured I would make my way in and see if it was ready. To start what was ready was incorrect and with a lack of enthusiasm, it was rectified. I asked if I could get a rough eta on the last order and was told I will get an email. I said I wouldn't need any of the current order until I had the sheets and would collect as one. One of the staff members proceeded to tell another that I wasted her time. If the initial order was correct, no time would of been wasted. 4hrs after the alleged 4hr ready time, the email came through and an hr before closing. I called in to cancel and again received poor customer service. Will never use Wickes again.