Placed order 29/05/20 to be delivered 16/06/20 received call 15/06/20 to say sorry but items were out of stock delivery would now be 18/06/20 but this did not happen. Waited til 19/06/20 then tried to contact customer services. I also e-mailed them and got reply that they weren’t accepting new e-mails as they were sorting previous ones. Eventually after several attempts over the weekend we got through to customer services who said that they would sort out what was going on and contact me the same day with an explanation,this didn’t happen. Today 22/06/20 I managed to get through again and spoke to Maria who after a short while enlightened me that the local store manager had not only cancelled my order without notifying me but hadn’t even refunded my money. She apologised for this and arranged a refund then said if I wanted to I could place the order again but the same thing would most likely happen again. I said what’s the point and it would be the last time I dealt with Wickes to which she said I don’t blame you. I hope this is a warning to everyone not to trust what they promise.