Put in a order for timber and decking at beginning of May,told it would be delivered on 12th June,got a phone call from Stockport branch day before it was due saying the order was incomplete. They said they are receiving deliveries regularly so would contact me as soon as items are available, I am still waiting and what's more annoying is my online account order history as this purchase as complete!!!! I finally got hold of a customer services adviser who couldn't tell me anything about the status of my order but they would get somebody from the store to ring me,still waiting and when I ring the store nobody is answering. This is not acceptable behaviour by any company and I recommend you don't buy anything from them.