Terrible customer services. Stock levels low so i ended up paying for click and collect at 2 local stores getting half my order from each. Received a text to say order was ready for collection so i went to store to be told the items were not in stock and they had issued a refund. I immediately phoned customer services and explained i needed the complete order (14 packs of felt shingles) so could i collect the remaining 7 packs from another store. I was told no, the refund was being processed and i need to wait 5 days for the refund but to get the job done pay out another £415.00 to get the items i require. I have never experienced customer service this poor. You have lost a customer.
4 years ago
Wickes has a
1.5
average rating
from
1,702
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.