Rubbish service - ordered on line click and collect, got home and they had given me the wrong parts for guttering. Couldn't get through by phone to discuss. Ordered replacements the same way & went to collect - same thing. They told me that their supplies out back, 'were a mess' and they couldn't find anything. He went to look & came back with the wrong part again - eventually found 1 right bit after saying it wasn't in stock & only 1 of 2 parts ordered but in another colour. On line says plenty of stock but not in store. Spent 30 mins in store while they were looking for items and 1 hour going to the store a second time due to incompetence. They should ensure the right Click and collect order has been made ready and check this off with the customer before they leave the store. If on line says the parts are available they should ensure they are. Going to B&Q next time even though it's further to travel. The company do not have any e-mail for customer services or I would have fed back this way.