Our new kitchen started to be installed mid-March and was half-finished when lock-down came. I was asked to sign it off and pay the full price. They finally came back to finish it when I pressured them but did a really awful job. Counter flush with units one end but not the other end, Gaps in units, gaps in the joins of the acrylic splash-back, plug to fridge concealed so can't be switched on/off and lead so short fridge can't be pulled out etc etc. To add insult to injury they left a huge amount of offcuts and rubbish in the hall. They promised to collect with a hippo-bag but two weeks later it is still there. Trying to get someone to answer the phone is almost impossible - when we did get an answer was promised the regional manager would contact us. Of course, he hasn't and we're still waiting a week later. AVOID this company like the pandemic.